Privacy Policy — How kecino app Keeps Your Data Secure

This Privacy Policy applies to your use of the kecino app website and mobile application. We believe you have the right to know what happens with your information — so this policy is written in plain, straightforward language, free of legal complexity.

Please read this Privacy Policy carefully before using kecino app. Accessing the platform or creating an account means you agree to this policy.

Kecino app collects two types of data — information you provide directly, and information collected automatically as you use the platform.

Information Provided Directly by You

• Full name (as shown on your national ID or passport)
• Date of birth (for age verification)
• Email Address and Mobile Number
• Residential address
• Payment-related information (mobile banking number, bank account details)
• Government-issued documents for identity verification (KYC process)

Automatically Collected Information

• IP Address and Device Type
• Browser information and operating system
• Time spent on the platform and pages visited
• Gaming History and Transaction Records
• Login time & location data (approximate)

Kecino app collects information through various methods. Your consent matters at every step.

• Registration form: You provide this information directly when creating an account.
• KYC Verification: Through document submission to verify your identity.
• Cookies and Tracking: Collected automatically while you use the site.
• Transaction Records: Deposit and withdrawal timelines.
• Support Contact: Conversations via live chat or email.
• Third-party verifier: From external verification services for fraud prevention.

Kecino app uses collected data only for specific, legitimate purposes. We never use your information beyond what has been stated.

• Creating and managing your account
• Identity verification and age confirmation (18+)
• Processing financial transactions and ensuring security
• Prevention of fraud and money laundering
• Delivering a personalized gaming experience
• Customer Support and Complaint Resolution
• Meeting legal and regulatory obligations
• Improving platform security and performance
• Responsible gaming monitoring and support

Kecino app never sells your personal data. However, in certain limited circumstances, information may be shared with specific third parties:

Data is shared when

• Payment processor: Only the information required to process transactions is shared with the payment gateway.
• KYC Verifier: With authorized verification services to confirm your identity.
• Legal Authorities: To comply with lawful orders from government authorities or courts.
• Fraud prevention: With relevant authorities in the investigation of money laundering or fraud.
• Technology service provider: With our technology partners for platform operations (under contractual confidentiality terms).

Data is not shared

• To advertisers or marketing companies
• To competing gaming platforms
• To data brokers or information resellers
• To any unauthorized third party without your consent

Kecino app applies the highest industry security standards to protect your data. Multiple layers of protection are in place:

• TLS/SSL 256-bit: All data transfers are encrypted.
• AES-256 Encryption: To protect stored sensitive data.
• Firewall and DDoS protection: To prevent cyberattacks at the server level.
• Two-factor authentication (2FA): Preventing unauthorized access to your account.
• Regular security audits: Periodic audits by third parties.
• Access control: Staff are granted access only to the data they need to perform their role.

Kecino app uses cookies and similar technologies on its website. Cookies improve your browsing experience and keep certain important features active.

Cookies can be managed or deleted at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

Kecino app does not retain data beyond the period necessary. A specific retention period is defined for each data category:

Kecino app gives you full control over your own data. You have the following rights:

• Right to know: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to restrict processing: You may request that your data no longer be used for specific purposes.
• Right to data portability: You can request a copy of your data or have it transferred elsewhere.
• Right to Object: You may opt out of marketing communications.
• Right to Withdraw Consent: You may withdraw any consent at any time.

To exercise any of these rights, contact our support team. We typically respond within 30 days.

Kecino app strictly refrains from serving anyone under the age of 18. We never knowingly collect personal information from minors.

If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

Kecino app's servers are located in multiple countries. Your data may be transferred internationally. Where this occurs, equivalent privacy protections are guaranteed.

All international transfers use encryption, and strict data processing agreements are in place with receiving entities.

Kecino app may update this Privacy Policy from time to time. For any significant changes, users will be notified via email or in-app notification at least 14 days in advance. Continued use of the site after changes take effect will be considered acceptance of the updated policy.

If you have any questions, data requests, or complaints regarding this Privacy Policy, please contact our Data Protection team: