Terms & Conditions — Please Read Before Using the kecino app

By accessing the kecino app website or mobile application, or using any of our services, you are entering into a legally binding agreement under these Terms & Conditions. This document governs the relationship between kecino app and its users.

If you disagree with any part of these Terms & Conditions, please do not use kecino app. Accessing the platform or creating an account means you have read and accepted these Terms & Conditions in full.

To use kecino app, you must meet the following requirements:

• You must be 18 years of age or older.
• You must be located in a jurisdiction where online gaming is not prohibited by law.
• You may hold only one account registered in your own name.
• You must not have been permanently excluded from any online gaming platform.
• You are registering as an individual, not on behalf of a corporate entity.

When registering on kecino app, you must provide accurate, complete, and up-to-date personal information. It is your responsibility to keep your account details current whenever any changes occur.

Account Security

• Keep your password completely confidential. Do not share it with anyone.
• If you suspect unauthorized access to your account, contact support immediately.
• Log out after every session, especially on shared devices.
• Keep two-factor authentication (2FA) enabled.

KYC Verification

Kecino app may conduct identity verification (KYC) at any time to ensure security and prevent fraud. You may be asked to submit a national ID, passport, or other government-issued document. Withdrawals may be held pending successful verification.

Deposits on kecino app can be made via mobile banking, bank transfer, e-wallet, or cryptocurrency. All payments must be made from an account registered in your own name.

• The minimum deposit is BDT 200 (mobile banking & e-wallets).
• Deposits from third-party accounts are not accepted.
• kecino app reserves the right to hold any suspicious payment until it has been verified.
• Anti-Money Laundering (AML) policies are strictly enforced.
• No fees on deposits — the full amount will be credited to your wallet.

If unusual or suspicious deposit patterns are detected, kecino app reserves the right to investigate and, where necessary, report the matter to the relevant authorities.

Kecino app offers bonuses and promotional deals from time to time. Each bonus comes with its own terms, which you should read carefully before accepting.

General Bonus Terms

• Bonus funds are subject to specific wagering requirements that must be fulfilled before withdrawal.
• A promo code may not be used more than once.
• Real money must be used before wagering with bonus funds.
• Bonuses have a set expiry date — any unused bonus will be forfeited once it expires.
• Any fraudulent use of bonuses, once detected, will result in the forfeiture of all bonuses and winnings.

To withdraw from kecino app, your account verification must be complete. Please follow the conditions below:

• The minimum withdrawal amount is BDT 500.
• Withdrawals must be made using the same payment method used for the deposit.
• Withdrawals may be delayed if bonus wagering requirements have not been met.
• Withdrawals are typically processed within 30 minutes to 24 hours.
• Large withdrawal amounts may require additional verification.

Kecino app reserves the right to conduct additional investigation on unusually large withdrawal requests. If fraud is established, the withdrawal will be cancelled.

All games on kecino app use internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely random and cannot be manipulated by anyone.

• If a technical error affects a game result, that round will be declared void.
• Any winnings obtained by exploiting software bugs or vulnerabilities will be voided.
• In-play bets placed during a Sports Betting match will be settled once the match concludes.
• Placing bets on the same game across multiple accounts or arbitrage betting is prohibited.

Kecino app is committed to responsible gaming. Gaming is entertainment — never use it to cover living expenses or pay off debts.

• You can set deposit limits — daily, weekly, or monthly.
• Self-Exclusion Option — You can temporarily or permanently close your account at any time.
• Gaming break reminders are available.
• If signs of problem gambling are identified, our support team is here to help.

To learn more, visit our Responsible Gaming Read the page.

The following activities are strictly prohibited on the kecino app platform and will result in immediate account termination:

• Money laundering or using funds of illegal origin for gaming.
• Creating an account using a false identity.
• Claiming bonus benefits through multiple accounts.
• Playing games by exploiting technical vulnerabilities or using bots.
• Collusion or fraudulent cooperation with other users.
• Attempting to hack or gain unauthorized access to the kecino app system.
• Attempting to gain an unfair advantage by providing false or misleading information.

Kecino app takes your personal data seriously. We only collect information for service delivery, security purposes, and legal compliance — your data is never sold or shared with third parties without authorization.

For more details, visit our Privacy Policy Read the page.

The kecino app website, app, logo, content, game designs, and all digital assets are protected under international copyright law. Any copying, distribution, or commercial use beyond personal use is strictly prohibited.

• The kecino app brand name and logo may not be used without prior authorization.
• Scraping or automated collection of site content is strictly prohibited.
• Prior permission is required to use game screenshots or videos for commercial purposes.

Kecino app is not liable for temporary service disruptions caused by technical issues. We are not responsible for losses resulting from third-party software faults, internet connectivity problems, or issues with your device.

In any dispute, kecino app's liability shall be limited to a maximum of the amount of your most recent deposit.

You may close your account at any time at your own discretion. Contact customer support and you will be given the opportunity to withdraw any remaining balance.

Kecino app reserves the right to suspend or terminate any account without notice in the event of a rule violation. Bonus funds will not be refunded on accounts closed due to a breach of these terms.

Kecino app reserves the right to update these Terms & Conditions at any time. For significant changes, you will be notified in advance via an account notification or email. Continued use of the platform after any update constitutes acceptance of the revised terms.

If you have any questions or disputes regarding these Terms & Conditions, please contact our support team. We always strive to resolve any dispute amicably.